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SVM Coffee, LLC / Starbucks 69731 - HCA Clear Lake Hospital
Webster, TX | Full Time
$23k-28k (estimate)
0 Months Ago
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Tranquil Clinical and Research Consulting Services...
Webster, TX | Full Time
$187k-241k (estimate)
4 Days Ago
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Shift Supervisor
$36k-50k (estimate)
Full Time
6 Months Ago
Mongolian Group Houston LLC is Hiring a Shift Supervisor Near Webster, TX
Shift Supervisor
Job Summary: The Shift Supervisor will work with the General Manager and Assistant Manager and coordinate the daily operations during a shift. They oversee and maintain a high productivity and consistently ensuring a positive customer experience. They delegate tasks to restaurant teammates and supervise their performance. Maintain a fully stocked inventory and ensure all processes in food safety are adhered to.
Duties and Responsibilities
• Promotes the company's mission, vision, and values.
• Runs and manages shifts effectively with a focus on his/her assigned area of responsibility.
• Ensures customer satisfaction and knowledge of customer recovery strategies
• Effectively leads, develops, and motivates the team
• Delivers a quality product and experience based on brand standards and operating procedures
• Conducts effective pre-shift meetings during every shift
• Enforces company human resources policies in all aspects of the manager and teammate experience
• Enforces all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department
• Runs and manages shifts effectively with a focus on his/her assigned area of responsibility.
• Ensures customer satisfaction and knowledge of customer recovery strategies
• Effectively leads, develops, and motivates the team
• Delivers a quality product and experience based on brand standards and operating procedures
• Conducts effective pre-shift meetings during every shift
• Enforces company human resources policies in all aspects of the manager and teammate experience
• Enforces all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department
Qualifications
• Strong leadership skills to train, coach, develop and motivate others.
• Able to make critical decisions
• Excellent communication skills including writing, speaking, and public speaking
• Exceptional organizational and operational skills.
• Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management.
• Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.
• Able to make critical decisions
• Excellent communication skills including writing, speaking, and public speaking
• Exceptional organizational and operational skills.
• Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management.
• Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.
Physical Requirements
• Ability to speak clearly and listen attentively to employees and guests.
• Ability to read and write to facilitate communication
• Ability to stand and exert well-paced mobility for up to four hours in length
• Ability to lift and/or move up to 50 pounds in weight
• The workplace may frequently expose the team member to heat/cold and odors.
• Ability to read and write to facilitate communication
• Ability to stand and exert well-paced mobility for up to four hours in length
• Ability to lift and/or move up to 50 pounds in weight
• The workplace may frequently expose the team member to heat/cold and odors.
Education and Experience
• Must be at least 21 years of age.
• Extensive background, 5 years, in high volume full-service restaurant food operations
• Valid ServSafe certification.
• Detailed knowledge of the county, state, and federal health codes.
• Knowledge of basic employment laws and regulations.
• Some knowledge of the Spanish language is a plus.
• Minimum high school education, a college degree is preferred.
• Extensive background, 5 years, in high volume full-service restaurant food operations
• Valid ServSafe certification.
• Detailed knowledge of the county, state, and federal health codes.
• Knowledge of basic employment laws and regulations.
• Some knowledge of the Spanish language is a plus.
• Minimum high school education, a college degree is preferred.
Verbal and Reasoning Requirements
Must be able to speak clearly and listen attentively to co-workers and managers. Must be able to engage in a two-way conversation with the customer on the floor. Must have the ability to read and/or follow verbal instructions and implement the same. Must be capable of applying common sense and understanding to carry out oral and/or written instructions. Must understand and adhere to service standards.
Job Summary
JOB TYPE
Full Time
SALARY
$36k-50k (estimate)
POST DATE
11/22/2023
EXPIRATION DATE
05/23/2024
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The following is the career advancement route for Shift Supervisor positions, which can be used as a reference in future career path planning. As a Shift Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Supervisor. You can explore the career advancement for a Shift Supervisor below and select your interested title to get hiring information.
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